Privacy Policy
At iG3, we prioritize your privacy and are committed to protecting your personal data.
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Introduction
This Privacy Policy explains how iG3 ("we", "us", or "our") collects, uses, stores, protects, and shares your personal information when you use our Edge Network services, visit our website, or interact with our applications.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Account credentials
- Billing and payment information
- User preferences and settings
- Professional information (company, job title)
Usage Data
We collect information on how our services are accessed and used, including:
- Traffic data and communication patterns
- Usage metrics and analytics
- Edge network performance statistics
- Features you use and content you access
- Device information (IP address, browser type, operating system)
Edge Processing Data
Our Edge Network is designed to process data locally with minimal data transfer to central servers. However, we may collect:
- Diagnostic data to improve our services
- Anonymized interaction patterns
- Technical performance metrics
How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our services
- Managing your account and providing customer support
- Processing payments and preventing fraud
- Personalizing your experience
- Sending administrative information and service updates
- Conducting research and analytics to enhance our technology
- Complying with legal obligations
- Marketing and promotional communications (with your consent)
Data Storage and Security
The security of your data is important to us. Our Edge Network is designed with privacy and security as core principles:
- We process data at the edge, minimizing data transmission to central servers
- We implement industry-standard security measures to protect your personal information
- We use encryption for data in transit and at rest
- We regularly review and update our security practices
- We limit access to personal information to authorized personnel only
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access and receive a copy of your personal information
- Right to correct inaccurate information
- Right to request deletion of your personal information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at privacy@ig3.ai.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ig3.ai.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@ig3.ai
Data Protection Officer: dpo@ig3.ai
Last Updated: March 29, 2025
